Privacy Policy

At Noema Consulting, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our AI assistant service (Noema AI). By using our service, you agree to the terms of this policy.

1. Introduction

We respect your right to privacy and handle your personal information with care. Our policy ensures transparency about data practices.

2. Types of Data Collected

  • Account Information: We collect details necessary for account creation (name, email, password).
  • Usage Data: Tracks how you interact with our service (features used, performance metrics).
  • Interaction Logs: Records your interactions with the AI assistant to improve services.
  • Device and Network Info: Collects info about devices and networks used to access our service (IP address, browser type).
  • Payment Information: If applicable, we process payment details securely for billing.

3. How We Use Your Data

  • Service Delivery: To provide and maintain our AI assistant service.
  • Improvement: Analyze data to enhance features and performance.
  • Personalization: Tailor the experience based on your usage patterns.
  • Communication: Send updates, offers, and promotional content; manage preferences via account settings.
  • Billing and Payments: Process transactions securely.
  • Compliance: Adhere to legal obligations.

4. Sharing Your Data

We do not sell or rent your data. We may share it with:

  • Service Providers: Third parties for operational support (hosting, payment processing).
  • Analytics Companies: To evaluate service performance and user engagement.
  • Legal Authorities: As required by law to respond to legal requests or prevent fraud.
  • Business Transfers: In case of mergers, acquisitions, or reorganizations.

5. Data Retention

  • Account Information: Kept as long as your account is active.
  • Usage Data & Interaction Logs: Retained for a few months/years to improve services.
  • Payment Information: Stored only until necessary for transactions.
  • Log Data: Retained for limited periods, as required by law.

6. Data Security

We implement measures to protect your data:

  • Encryption: Secure storage and transmission of sensitive info.
  • Access Controls: Limit access to authorized personnel.
  • Regular Audits: Ensure compliance with security standards.
  • Monitoring: Continuously monitor for threats.

7. Your Rights Regarding Personal Data

You have the right to:

  • Access: Review your personal data.
  • Correct: Update or correct inaccuracies.
  • Delete: Request deletion of your data, except where legally required.
  • Object: Opt out of certain processing activities. To exercise these rights, contact us at info@noema.net. We may request verification before fulfilling requests.

8. International Data Transfers

Your data may be transferred to countries with different privacy laws. We ensure compliance with applicable regulations (e.g., GDPR).

9. Changes to This Policy

We reserve the right to update this policy. Changes will be posted here, and your continued use after changes implies acceptance.

10. How to Contact Us

For questions or concerns about privacy:

  • Email: info@noema.net
  • Phone: +974 4005 7000
  • Address: Al Nasser street IF, Commercial Office F56, Doha, Qatar

Effective Date: February, 1st 2025
Last Updated: February, 1st 2025